Collocation
FAQ
 How
much rackspace can I rent from Webjogger?
 As
much as you like. We can accommodate servers as small as one rack
unit to entire networks spanning multiple cabinets. Our convenient
raised flooring allows for easy cable deployment and management.
Please click here for our current
rates.
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What
kind of equipment can I collocate with Webjogger?
You
can collocate any kind of equipment with us that you like: routers,
switches, firewalls, servers, you name it!
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Does
my equipment need to be rack-mountable?
No.
If your equipment is not rack-mountable, Webjogger will supply a
shelf by which it may be installed in our rack. Items which are
rack-mountable should fit right in to our standard 19” 4-post
rack enclosures.
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 Does
Webjogger provide any security to my equipment?
Yes.
Webjogger protects all of its customers from intrusion from the
Internet via state-of-the-art Cisco PIX firewalls located at its
perimeter. It addition, all collocation customers are assigned their
own unique subnet and VLAN, which further protects them from undesired
broadcast traffic. Finally, Webjogger prevents traffic destined
for the ports most commonly used by viruses and hackers from ever
reaching your equipment.
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Do
I need my own UPS?
No,
your equipment can plug directly into Webjogger’s power grid,
which is serviced by a 4.3KVA UPS and additionally sustained by
a backup power generator in case of long-term outages.
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Do
I need to bring my own Ethernet cables?
Webjogger
will extend Ethernet cabling between your equipment and your dedicated
10/100 Webjogger switchport. Additional cabling and associated cable
management is the customer’s responsibility.
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What
if I need more than one dedicated switchport?
Webjogger
will charge you an additional fee if you need to connect to more
than one of our 10/100 switchports. However, you could consider
deploying your own switch and aggregating your connections into
a single uplink to Webjogger’s network. For more information,
please contact us.
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Can
I obtain more than one static IP address for my equipment?
Yes,
additional IP addresses are available by request on an as-needed
basis.
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Does
Webjogger limit my bandwidth? How does Webjogger measure how much
bandwidth I use?
Webjogger
employs traffic shaping on its network to guarantee each of its
customers an optimal level of service at all times. Beyond this,
it does not limit the bandwidth available to your equipment in any
way. Bandwidth utilization (total GB sent to and received by your
equipment) is measured on a monthly basis and refers only to the
traffic passed to and from the Internet. Traffic which stays local
to the Webjogger network is not considered in the calculation.
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Does
Webjogger insure my equipment against fire or theft?
You
are required to provide all necessary insurance coverage for any
equipment which you collocate with Webjogger. We also request, but
do not require, that you list Webjogger as an additional insured
on your policy.
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Can
I set up a bulk email service through Webjogger?
Webjogger
strictly prohibits the use of its services for sending unsolicited
email to multiple persons, a practice also known as spamming.
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Can
my equipment make use of Webjogger’s outgoing mail server,
or do I need to run my own?
If
your SMTP traffic is low-volume, yes, you are welcome to make use
of Webjogger’s outgoing mail server rather than set up your
own.
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Can
I host my own DNS?
Absolutely.
We would be happy to delegate forward or reverse lookup to you for
your subnet.
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Can
Webjogger provide my equipment with one or more inbound or outbound
telephone lines?
Yes.
Webjogger can run any quantity of telephone lines to your server,
either in analog or digital form. You will be responsible for obtaining
service on the lines from the local telephone company and for paying
the phone company’s associated monthly fees.
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Can
I work on my equipment on-site?
Yes.
Webjogger can supply you with a monitor, keyboard, and desk in the
event you need to administer your equipment on-site. Some additional
restrictions may apply. Please see our Terms
of Service for details.
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Can
Webjogger administer my equipment for me?
Yes.
Webjogger is available to perform routine functions like rebooting
your equipment for you, checking to see if LEDs are lit, etc. (within
reason) at no additional charge. Additional managed services may
be available upon request for an additional fee. Please contact
us for details.
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Can
Webjogger backup my data for me?
Yes.
Webjogger can backup your OS and data to tape with any periodicity
you like – daily, weekly, monthly, etc. However, this service
will incur an additional charge. For details, please
contact us.
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